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Frequently Asked Questions

Your questions about our secure process, answered. We are committed to full transparency.

The Selling Process

The process begins with an initial, no-obligation contact. You can message us on WhatsApp with photos of your item. We'll discuss it and, if it's a good fit, agree on a price. After that, you'll move to our secure portal to register and formalize the submission.

The portal is our secure system for managing all transactions. Registering allows you to formally submit your item details, upload your banking information securely, track the status of your sale, and, most importantly, receive your official Trade Certificate.

Our admin team will review your formal submission to ensure all details match our initial conversation. The status will update to "Reviewed." You will then be prompted to upload your proof of payment (as per our agreement), and once verified, your status will change to "Payment Processed" and your certificate will be generated.

The timeline can vary, but we are built for efficiency. The initial conversation and price agreement can happen in a single day. Once you register and submit, our team's verification is very fast, often within 24-48 hours. The entire process, from first contact to payment, can be completed in just a few days.

Appraisal & Value

Our founder, Brian Griggs, and his team have over 15 expert appraisers with decades of experience. We determine value based on the item's rarity, condition, historical significance, and current international market data. We provide a fair, transparent offer based on this expert analysis.

No. Our service is 100% free for the seller. There are no hidden fees, appraisal charges, or commissions. The price we agree upon is the exact amount you will receive.

Absolutely not. Our initial conversation and appraisal are completely non-binding. You are under no obligation to sell. You only commit to the sale when you formally accept the terms on our secure portal.

Security & Trust

We are a registered American company. Our entire process is built on transparency. We use a secure, HTTPS-encrypted portal, provide official documentation (the Trade Certificate), and process payments through formal international banking channels. We are not an anonymous buyer; we are a professional, verifiable partner.

This is a very important question. The legality depends on the specific item, its provenance, and its age. Our team are experts in navigating these complex regulations. As part of our process, we ensure all transactions are compliant with both Indian and U.S. laws, protecting both you and us.

Confidentiality is a core principle. All information you submit—your name, contact details, and banking information—is encrypted and stored on our secure servers. We never share your data with third parties. The entire transaction is handled with the highest level of professional discretion.

The Trade Certificate is your official, legal document that formalizes the sale. It details the item sold, the agreed-upon price, and the seller's information. It serves as your official record of the transaction and is downloadable from your secure dashboard after the sale is complete.

About Your Items

We specialize in ancient and historical items from India. This primarily includes ancient coins (from all dynasties, such as Gupta, Mughal, Chola, etc.), small statues, historical jewelry, and other rare artifacts. If you are unsure, the best way to find out is to send us a picture.

No. In fact, for ancient items, "perfect" condition is extremely rare. The condition is a major factor in the valuation, but we buy items across a wide spectrum of conditions. Our experts are skilled at seeing the historical value even in items that show their age.

No. You do not need any prior appraisal. Our team of experts will provide a free, no-obligation appraisal for you. If you *do* have a previous appraisal or certification, you are welcome to share it, as it can help our research.

Yes. Our digital-first process allows us to work with sellers from all states in India. As long as you have an internet connection and a bank account, you can use our secure service.

Still Have Questions?

Our team is ready to help. Contact us directly or start the process if you're ready.

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